Trees over power lines, low-lying wires or wires on the ground must be reported immediately. Also report any sparks, smoke or bangs via the fault telephone.

Wires on the ground can be live and getting close to such wires can be fatal. Open cable cabinets or substations are also conditions that can have fatal consequences. Carrying out maintenance plans means that the company has technicians who are constantly on the move to check that the company’s electrical installations are in order. Despite this, it is not possible to detect all damage right away. That’s why we’re grateful to have a close dialog with you who live in our distribution area.