Customer service

Contact us

Welcome to us at Føre Our customer service is ready to help you. See our Frequently Asked Questions where we have answered most questions. The switchboard is open from 09:00 to 15:00 – Call 35 94 90 40 Email: firmapost@foere.net By logging in to My Page, you can get an overview of your customer relationship, […]

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Ground fault

Info about ground faults Have you been notified that there is an earth fault in your installation? Or do you want to report an earth fault? Føre takes measurements in the low-voltage grid to monitor where earth faults occur. If you have been notified by us that an earth fault has been registered in your

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Neutrality

Neutrality Grid companies that are subject to corporate separation requirements must publish an annual neutrality report. The reports are available here: Neutrality report 2024Neutrality report 2023Neutrality report 2022Neutrality report 2021

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Change/move network

Change / move grid Do you want to change/move a pole, guy rope, cable cabinet or other components? The costs of necessary measures must be covered by the party triggering the development measure. Relocation of networks at the request of the customer is carried out as billing work. If you need to change/move nets, please

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Compensation

Compensation for power outages Customers who have had a power outage for more than 12 consecutive hours are entitled to compensation. Households and holiday homes are entitled to compensation for power cuts lasting more than 12 hours. The duration of the power outage shall be calculated from the time Føre AS was first notified of

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Electrical inspection

We supervise electrical installations The Local Electrical Inspectorate (DLE) is part of the public supervisory system for electrical safety, and carries out supervision under the Directorate for Civil Protection (DSB). DLE supervises electrical installations and companies’ internal control within its own license area. DLE v/Føre AS’s license area is Nome and Midt-Telemark municipality. DLE also

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Customer service

Welcome to us at Føre Our customer service is ready to help you. See our Frequently Asked Questions where we have answered most questions. The switchboard is open from 9 a.m. to 3 p.m. – Call 35 94 90 40 Email: firmapost@foere.net By logging in to My Page, you can get an overview of your

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Cable Locating

Ask for cable locating Ask before you dig! Digging in the ground can lead to serious accidents and power outages. Contact us in good time before the digging takes place, to make sure you get the detection within the desired time. We will then come and detect cables that belong to us. Føre AS has

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