Privacy statement Føre AS
Personal information is information that can be linked to you as an individual.
Føre AS focuses on safeguarding and protecting our customers' privacy. We process personal data in accordance with the legislation in force at any given time, including in accordance with the Personal Data Act and the Personal Data Regulations.
This privacy statement describes what personal information we receive and collect when you order and use services from Føre AS, as well as what we do to protect personal information. You should familiarize yourself with the contents of this privacy statement. By ordering and using our services, you agree that we process personal data in accordance with this privacy statement and the framework set by the applicable law at any time.
1. RESPONSIBLE FOR TREATMENT
Føre AS is responsible for the processing of personal data in connection with all services provided by Føre AS.
2. PURPOSE OF PROCESSING PERSONAL INFORMATION
Føre AS registers personal information about our customers (incl. Landowners we have an agreement with) in order to identify the correct customer at our facilities so that delivery, customer processing, invoicing and collection of outstanding can be carried out in a correct and secure manner.
3. BASIS OF TREATMENT
By ordering services from Føre AS and when a customer relationship / agreement is established, the customer agrees to that Føre AS collects, registers and processes personal information in accordance with this privacy statement. The Regulations on metering, billing, invoicing of grid services and electrical energy, the grid companies' neutrality, etc., define what information is to be registered when establishing a grid lease agreement.
4. WHAT PERSONAL DATA WE PROCESS AND WHERE DO WE GET IT FROM
Føre AS processes the personal data you provide when you register with us and information that you otherwise voluntarily provide, such as information about your name, address, email address and mobile phone number.
In addition, Føre AS continuously collects and processes information about your customer relationship with us, such as information about electricity consumption, customer history and metering point ID.
Cookies are used on some parts of our website www.foere.net. On pages that require a login (My page), information about who you are will be stored so that you do not have to enter who you are the next time you visit the page.
5. COMPILATION OF PERSONAL INFORMATION
Føre AS reserves the right to compare your personal information with personal information from other customers and information from other sources. Such compilation will always take place in anonymised form, and can, for example, form the basis for advice on your energy use. It is conceivable that Føre AS will use the compiled information as a basis for planning network maintenance.
6. STORAGE, STORAGE AND DELETION OF PERSONAL INFORMATION
We store personal information in accordance with applicable law and have measures at all times to ensure the requirements for confidentiality, availability and integrity.
Your personal information will only be stored for that long Føre AS has a factual need for this, and in any case no longer than what follows from the legislation in force at any given time. When Føre AS no longer has a factual need for storage of personal information, the information will be deleted or anonymised.
7. DISCLOSURE OF PERSONAL INFORMATION
We will not disclose personal information relating to you or anyone in the same household to third parties, except when the personal information is disclosed:
a. With the consent of the person to whom the information applies,
b. Pursuant to law or regulations issued pursuant to law,
c. By order of a court or other authority, or
d. As part of payment collection etc. where there are objective reasons.
However, the duty of confidentiality does not prevent that Føre AS makes the above personal information available to the companies that by agreement with Føre AS is responsible for the technical or administrative operation of our services.
When we provide personal information to companies as mentioned here, we ensure that these third parties comply Føre AS's requirements for the processing and use of personal data in relation to the legislation in force at any given time.
Føre AS can also give third parties access to accumulated and anonymised data.
8. YOUR RIGHTS
You have the right to access the information at any time Føre AS has registered about you. You may also request the correction and deletion of personal data in accordance with applicable law.
REVISION OF THIS PRIVACY STATEMENT
We may change this privacy statement if the processing of personal data is changed, or revision is deemed necessary due to changes in laws or regulations issued pursuant to law. Føre AS will make any change clearly visible, but we generally recommend that you read this privacy statement at regular intervals when visiting our websites. Last revised in April 2022 in connection with a new name.
10. CONTACT INFORMATION
As a customer, you can manage contact information such as telephone number and e-mail address at « My page »At www.foere.net You can also contact customer service on 35 94 90 40 or email@example.com for change / deletion of personal information. If you want an overview of which personal information Føre AS has registered for you, contact us.