Customer service

Contact Us

Welcome to us at Føre Our customer service is ready to help you. See our Frequently Asked Questions where we have answered most questions. The switchboard is open from 09:00 to 15:00 - Call 35 94 90 40 E-mail: firmapost@foere.net By logging in to My page, you can get an overview of your customer relationship, see ...

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Earth fault

Information about earth faults Have you received a notification that there is an earth fault in your installation? Or do you want to report an earth fault? Føre has measurements in the low-voltage network to monitor where earth faults occur. If you have received a notification from us that an earth fault has been registered in your installation, the fault must be rectified within...

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Neutrality

Neutrality Network companies that are covered by requirements for corporate separation must publish an annual neutrality report. The reports are located here: Neutrality report 2022 Neutrality report 2021

Construction contribution

Construction grants When new customers are to be connected to the electricity grid or existing grid customers want increased withdrawals, it will often be necessary to develop or strengthen the grid. The costs of necessary measures must be covered by the person triggering the development measure. In the event of an increase in capacity in the network, a capital contribution will be calculated which the customer must cover. The capital contribution is a lump sum, and it…

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Change / move network

Change / move net Do you want to change / move pole, rope, cable cabinet or other components? The costs of necessary measures must be covered by the person triggering the development measure. Relocation of the network at the request of the customer is carried out as billing work. If you need to change / move the network, contact: Email: nett@foere.netTel: 35 94 90 40

Compensation

Compensation in the event of a power failure Customers who have had a power failure for more than 12 consecutive hours are entitled to compensation. Households and holiday homes are entitled to compensation in the event of a power failure lasting more than 12 hours. The duration of the power failure shall be calculated from that time Føre AS was first notified of the interruption, or knew or should have known that an interruption…

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Planned power outages

Planned power outages Before a planned power outage, we send out a notice of this. The warning will contain the date and time of the power outage. Sometimes we need to disconnect the power to perform the necessary mains maintenance. We work as fast as possible and the power can come back faster than planned. In some cases we get an unforeseen…

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EL supervision

We supervise electrical installations The local electrical inspection (DLE) is part of the public inspection apparatus for electrical safety, and exercises supervision under the Directorate for Community Safety and Preparedness (DSB). DLE supervises electrical installations and companies' internal control within their own concession area. DLE w/ Føre AS's concession area is the municipality of Nome and Midt-Telemark. DLE also provides…

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Customer service

Welcome to us at Føre Our customer service is ready to help you. See our Frequently Asked Questions where we have answered most questions. The switchboard is open from 09.00 to 15.00 - Call 35 94 90 40 E-mail: firmapost@foere.net By logging in to My page, you can get an overview of your customer relationship, see ...

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Cable detection

Request cable detection Ask before digging! Digging in the ground can lead to serious accidents and power outages. Contact us well in advance of the excavation, to be sure to get detection within the desired time. We then come and prove cables that belong to us. Føre AS has an agreement with Geomatikk for the detection of cables. …

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